Contact FAQ
Decoration Decoration Decoration Decoration

Agency and Click & Collect

A Vélhop close to you throughout the Eurometropolis!

Pre-registration Vélhop in Click & Collect

Log in to your Vélhop account

Récupération de votre vélo à la Gare de Strasbourg - Vélhop

Visit our central agency

The Central Station Agency brings together all Vélhop’s services in one place: shop, reception, workshop and much more!

Vélhop tip: for all new long-term rentals (1 month or more), book online to ensure that a bike is available when you arrive and to reduce waiting time at the branch!

Icône de pin agence mobile - Vélhop
Go to the Central Agency

Adresse Adresse

Strasbourg station
Under the glass roof, Level -1

Horaires Heures d’ouverture

Monday to Friday :
8 am to 7 pm

Saturday :
9 am to 6 pm

Sundays and public holidays :
Closed

Agence et Click & Collect - Vélhop

THE SCHILTIGHEIM INFORMATION AND RENTAL POINT

Visit your information and rental point (Click & Collect only) every morning from 9 am to 12.30 pm from Monday to Friday!

This branch offers you information on Vélhop hire as well as the opportunity to collect, exchange or return your Vélhop (by appointment only).

-> Make an appointment via my customer account!

Icône de stationnement vélo - Vélhop
Where can I find a Vélhop?

Adresse Adresse

Halles du Scilt :
15b Rue Principale, 67300 Schiltigheim

Horaires Heures d’ouverture

Monday to Friday :
9 am to 12.30 pm

Collect your bike from a post office

Take advantage of our network of partner post offices to collect your bike you reserved online in advance.

Classic and electric-assist Vélhop bookings only. Vélhop cargo bikes will soon be available for online reservation and collection from post offices.

Icône de la poste - Vélhop
Where can I find a Vélhop?

There's always a Vélhop to suit you

Découvrez le Vélhop sous toutes ses formes

Scroll