Contact FAQ
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Public holiday

Please note that our Vélhop branches at the Train Station and Schiltigheim will be closed on Monday, November 11.

You can still hire a bike using our self-service bikes, available throughout the Eurometropolis of Strasbourg.

Thank you for your understanding.
The Vélhop team.

Discover the Automatic Station Rental

Legal information

Strasbourg Mobilités Vélo is a private company (SAS) with a share capital of 450,000 euros, responsible for promoting and marketing the Vélhop shared bicycle service (velhop.strasbourg.eu) within the Strasbourg Eurometropolis:

Strasbourg Mobilités Vélo

55 rue du Marché Gare

67200 Strasbourg

Tel: +33 (0)3 67 70 70 70

contact@velhop.strasbourg.eu

RCS Strasbourg TI: 954 081 675

APE : 7721Z

Development and graphic design:

Company: IZHAK INTERACT AGENCY

Web address: izhak.fr

Postal address: 32 allée de la Robertsau 67000 Strasbourg

The site is hosted in France on the company’s servers:

Host: AGORA CALYCE

Company: AGORA CALYCE

Web address: www.agoracalyce.com

Postal address: 5 rue Hannah Arendt – 67200 Strasbourg

PRIVACY POLICY OF STRASBOURG MOBILITÉS VÉLO WITH REGARD TO ITS CUSTOMERS

In order to protect your privacy, Strasbourg Mobilités Vélo makes every effort to protect the confidentiality of your personal information. You can consult Strasbourg Mobilités Vélo’s confidentiality policy by clicking here.

Strasbourg Mobilités Vélo’s customer confidentiality policy may be modified at any time. We invite you to consult it regularly to be kept informed of any changes.

You may exercise your right to access, modify, rectify, object to and port your personal data to Strasbourg Mobilités Vélo by sending a written request to DPO- Strasbourg Mobilités Vélo, 55 rue du Marché Gare – 67200 Strasbourg.

 

COPYRIGHT

All elements, trademarks or other intellectual property on this site are the property of Strasbourg Mobilités Vélo and are subject to copyright.

Director of publication: Camille JANTON

REPRODUCTION RIGHTS

The information presented on this website is public, but may not be used for commercial or advertising purposes. The pages of this website may be reproduced provided that the integrity of the documents reproduced is respected (no modifications or alterations of any kind).

LIABILITY AND GUARANTEES FOR USE OF THE SITE

Strasbourg Mobilités Vélo does not guarantee that the website will be free of anomalies, errors or bugs, or that these can be corrected, or that the website will function without interruption or breakdowns, or that it is compatible with any particular equipment or configuration other than that expressly validated by the company.

Strasbourg Mobilités Vélo does not guarantee the accuracy or completeness of the information, documents provided, timetables, itineraries, product descriptions and fares and reserves the right to modify them at any time without prior notice.

Strasbourg Mobilités Vélo may under no circumstances be held responsible for malfunctions attributable to third-party software, whether or not incorporated into the site or supplied with it.

Under no circumstances shall Strasbourg Mobilités Vélo be held responsible for any type of foreseeable or unforeseeable damage (including loss of profits or opportunity, etc.) resulting from the use or total or partial impossibility of using the site. Finally, Strasbourg Mobilités Vélo cannot control all the sites to which it refers via hypertext links, which exist solely to facilitate the user’s search, and is in no way responsible for their content.

Internet users acknowledge that they are aware of the characteristics and limits of the Internet, in particular its technical performance, response times for consulting, querying or transferring data and the risks associated with the security of communications.

In no event shall Strasbourg Mobilités Vélo or any third party mentioned on this site be liable for any damages whatsoever resulting from the use, inability to use or results of the use of this site or sites linked to this site, or from documents contained on this site.