Contact FAQ
Croix

Public holiday

Please note that our Vélhop branches at the Train Station and Schiltigheim will be closed on Monday, November 11.

You can still hire a bike using our self-service bikes, available throughout the Eurometropolis of Strasbourg.

Thank you for your understanding.
The Vélhop team.

Discover the Automatic Station Rental
Station Bike

Station Bike

  • Speeds 7 speeds
  • Bike weight 22 kg
  • Lighting LED
  • Locking Frame lock
  • Connectivity RFID, QR code, GPS, 4G
  • Frame Internal wiring in the frame and handlebars to protect against vandalism
  • Transmission Chain drive
  • Gear system Shimano, hub gear change 3 to 7 speeds
  • Saddle Padded and height-adjustable (1.50 to 2m) with anti-theft protection
  • Accessories Basket (10 kg max)
  • Other Puncture-proof tyres and reflective strips, solar panel integrated into the basket
  • Brand nextbike

Prices

Vélhop 1 hour

Hourly rate. Maximum bike hire period: 24 consecutive hours

1.20

Buy

Vélhop 24h

Maximum bike hire period: 24 consecutive hours

7

Buy

Vélhop 1 hour

Access fee per year: €40 (Maximum bike hire period: 24 consecutive hours)

0.30

Buy

Vélhop 24h

Access fee per year: €40 (Maximum bike hire period: 24 consecutive hours)

3

Buy

Vélhop 1 hour

Access fee per year: €20 (Maximum bike hire period: 24 consecutive hours). To qualify for the reduced rate, your reference tax income must be less than or equal to €6,358.

0.15

Buy

Vélhop 24h

Access fee per year: €20 (Maximum bike hire period: 24 consecutive hours). To qualify for the reduced rate, your reference tax income must be less than or equal to €6,358.

1.50

Buy

Vélhop 1 hour

Access fee per year: €108 (Maximum bike hire period: 24 consecutive hours)

0.00

Buy

Vélhop 24h

Access fee per year: €108 (Maximum bike hire period: 24 consecutive hours)

0.00

Buy

Vélhop 1 hour

Access fee per year: €54 (Maximum bike hire period: 24 consecutive hours) To qualify for the reduced rate, your reference tax income must be less than or equal to €6,358.

0.00

Buy

Vélhop 24h

Access fee per year: €54 (Maximum bike hire period: 24 consecutive hours) To qualify for the reduced rate, your reference tax income must be less than or equal to €6,358.

0.00

Buy

Self-service Vélhop

How does it work?

Rent a Vélhop

After registering on the website, go to the Vélhop app. Scan the QR code located on the rear skirt of the bike. (If you want to choose a subscription or connect your PassMobilité, go to the "Wallet" tab)

Pausing your rental

Select "Park the bike" on the app and close the frame lock. Your rental is still in progress. Click on "Resume rental" in your app to unlock the lock and set off again.

Return your Vélhop

Return the bike to the same station where you hired it. Insert it in a terminal and lock the frame lock. A beep will confirm that the bike has been returned.

See the map

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