Contact FAQ
Croix

Public holiday

Please note that our Vélhop branches at the Train Station and Schiltigheim will be closed on Monday, November 11.

You can still hire a bike using our self-service bikes, available throughout the Eurometropolis of Strasbourg.

Thank you for your understanding.
The Vélhop team.

Discover the Automatic Station Rental
Decoration Decoration Decoration Decoration

Agency and Click & Collect

A Vélhop close to you throughout the Eurometropolis!

Log in to your Vélhop account

THE SCHILTIGHEIM INFORMATION AND RENTAL POINT

Visit your information and rental point (Click & Collect only) every morning from 9 am to 12.30 pm from Monday to Friday!

This branch offers you information on Vélhop hire as well as the opportunity to collect, exchange or return your Vélhop (by appointment only).

-> Make an appointment via my customer account!

Where can I find a Vélhop?

Adresse Adresse

Halles du Scilt :
15b Rue Principale, 67300 Schiltigheim

Horaires Heures d’ouverture

Monday to Friday :
9 am to 12.30 pm

Collect your bike from a post office

Take advantage of our network of partner post offices to collect your bike you reserved online in advance.

Classic and electric-assist Vélhop bookings only. Vélhop cargo bikes will soon be available for online reservation and collection from post offices.

Where can I find a Vélhop?

Mobile agencies THROUGHOUT the Eurometropolis

The Vélhop mobile agencies regularly visit the communes of the Eurometropolis, with more than 300 days of activities per year.

Calendar to come.

Where can I find a Vélhop?

There's always a Vélhop to suit you

Découvrez le Vélhop sous toutes ses formes

Scroll

How do I book a Click & Collect Vélhop?