Contact FAQ
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Public holiday

Please note that our Vélhop agencies at the Train Station and Schiltigheim will be closed on Saturday, 1st November .

You can still hire a bike using our self-service bikes, available throughout the Eurometropolis of Strasbourg.
Feel free to download our app to take advantage of this service!

Thank you for your understanding.
The Vélhop team.

Discover the Automatic Station Rental
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Agency and Click & Collect

A Vélhop close to you throughout the Eurometropolis!

New client : Pre-registration Vélhop in Click & Collect

Log in to your Vélhop account

Récupération de votre vélo à la Gare de Strasbourg - Vélhop

Visit our central agency

The Central Station Agency brings together all Vélhop’s services in one place: shop, reception, workshop and much more!

Vélhop tip: for all new long-term rentals (1 month or more), book online to ensure that a bike is available when you arrive and to reduce waiting time at the branch!

Pre-registration

Icône de pin agence mobile - Vélhop
Go to the Central Agency

Adresse Adresse

Strasbourg station
Under the glass roof, Level -1

Horaires Heures d’ouverture

Monday to Friday :
8 am to 7 pm

Saturday :
9 am to 6 pm

Sundays and public holidays :
Closed

Click & Collect rental point – SCHILTIGHEIM

A Click & Collect pick-up point located at the Frida Kahlo Media Library.

Reserve your bicycle online and collect it from the forecourt in front of the Media Library.

Bicycles available:

  • Electric-assist and electric bicycles with low seats
  • Longtail, Family, Triporteur and Shorty cargo bicycles
  • Folding bicycles

Together, we will find the bicycle and package that suits your needs!

Icône de stationnement vélo - Vélhop
Where can I find a Vélhop?

Adresse Adresse

Médiathèque Frida Kahlo :
7 Place de l'Église,
67300 Schiltigheim

Horaires Heures d’ouverture

Tuesday to Friday from 1 p.m. to 4 p.m. :
(by appointment)

Click & Collect rental point – Illkirch-graffenstaden

A Click & Collect pick-up point located at Illkirch-Graffenstaden Town Hall.

Reserve your bicycle online and collect it from the forecourt in front of the Media Library.

Bicycles available:

  • Electric-assist and electric bicycles with low seats
  • Longtail, Family, Triporteur and Shorty cargo bicycles
  • Folding bicycles

Together, we will find the bicycle and package that suits your needs!

Icône de stationnement vélo - Vélhop
Where can I find a Vélhop?

Adresse Adresse

Mairie d'Illkirch-Graffenstaden :
181 route de Lyon,
67400 Illkirch-Graffenstaden

Horaires Heures d’ouverture

Every Tuesday from 1:30 p.m. to 3:30 p.m. :
(by appointment)

Collect your bike from a post office

Take advantage of our network of partner post offices to collect your electrically-assisted bike reserved online.

Collection only, the bike will be returned to the Vélhop Station agency.

Click below for addresses and opening times:

Icône de la poste - Vélhop
Where can I find a Vélhop?
La bibliothèque Studium à Strasbourg - Vélhop

Temporary Campus Agency

If you are a student, you can carry out all your administrative formalities at the “Studium”.
Information and bike collection after booking online.

 

This agency will be back at the start of the new academic year!

Icône de stationnement vélo - Vélhop
Where can I find a Vélhop?

Adresse Adresse

Le Studium :
2 Rue Blaise Pascal, 67000 Strasbourg

There's always a Vélhop to suit you

Découvrez le Vélhop sous toutes ses formes

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