Vélhop, the bike share service of Eurométropole de Strasbourg, offers you comfortable, well-maintained and safe bikes. Save time and money with Vélhop. Beat the traffic and reduce your carbon footprint at the same time. With regular or electric bikes available, this provides an alternative to a company car. Optimise employee mobility with the environmentally-friendly Vélhop.
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Companies are exempt of the €150 deposit for a regular bike and the €300 deposit for an electric bike.
The price depends on the period of use. Every hour commenced is due. Maximum rental period: 3 days, i.e. 72 consecutive hours. If the bicycle has not been returned to the station after this time, the deposit may be debited, pursuant to the T&Cs.
Subscriptions are for a fixed duration from date to date (3 months, 6 months, 1 year) starting on the day the bikes are collected from the shop or delivered to your premises.
Yes, it is possible to cancel a subscription. However, no compensation or refund will be granted.
Yes, it is possible. Additional charges will apply corresponding to services supplied on site, according to the number of bikes desired.
File a report at the nearest police station and advise the Vélhop shop or Sales Department as soon as possible. Bikes and their accessories remain the responsibility of the user throughout the rental period.Any repairs to and/or replacement of bikes and/or their accessories in the event of damage, loss or theft will be subject to an additional charge in accordance with current prices.