Vélhop, the bike share service of Eurométropole de Strasbourg, offers you comfortable, well-maintained and safe bikes. Long-term hire offers you a preferential price at a self-hire station or a bike from a rental shop for personal use, for several months to one year. With a subscription, you get a bike and its accessories, as well as shop maintenance services. You can manage your bike as you like, in absolute safety.
Cash, cheque made out to Strasbourg Mobilités, credit or debit card (excluding American Express)
The price depends on the period of use. Every hour commenced is due. Maximum rental period: 3 days, i.e. 72 consecutive hours. If the bicycle has not been returned to the station after this time, the deposit may be debited, pursuant to the T&Cs.
The service is accessible to persons over the age of 16, who acknowledge that they know how to ride a bike and do not suffer from any medical problems preventing them from doing so.
A subscription is taken out for one month (self-hire station only), three months or twelve months.
The deposit is only debited if the bike is not returned at the end of the rental period or in the event of damage, theft or inappropriate use of the equipment.
Yes, it is possible to cancel your subscription. However, no compensation or refund will be granted.
If your Vélhop is stolen, you must:
As the bike is your responsibility, the deposit will be debited (see T&Cs).
Contact the hotline on +33 3 88 40 78 42 as soon as possible.